Our Reviews
Igal G|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
1/24/2025
Very professional, easy negotiation
GALEN MCKAY
1/26/2025
Igal, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
KIRKLAND, WA
Kerry O|2025 Chevrolet Trax
Confirmed Sales Customer
1/24/2025
My best car buying in all my 61 years looking for a automobile excellent staff.
ROMAR ENRIQUEZ
1/26/2025
Kerry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SEATAC, WA
Jefferey C|2025 Chevrolet Tahoe
Confirmed Sales Customer
1/24/2025
Galen was amazing! Totally delivered
GALEN MCKAY
1/26/2025
Jefferey, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SEATTLE, WA
Ruben R|2019 GMC 1500 Sierra
Confirmed Service Customer
1/27/2025
I got some problem on break sistem and they fixed it really quick
1/29/2025
Ruben, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KENT, WA
Andrumada K|2019 GMC Terrain
Confirmed Service Customer
1/27/2025
Easy an fast
1/29/2025
Andrumada, it is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!
SEATTLE, WA
Steven A|2016 Chevrolet Cruze
Confirmed Service Customer
1/30/2025
Larry super as always. 😃👍
1/31/2025
Steven, we're happy you found our staff to be so supportive during your experience here at Burien Chevrolet - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DES MOINES, WA
Christopher D|2025 Chevrolet Trax
Confirmed Sales Customer
2/1/2025
I had one of my best experiences buying a car at Burien Chevrolet. I was treated with respect and had all my needs met. Romar was my salesman and he was great, keeping in touch throughout the process. The exact car I wanted wasn’t there but the manager Chris found one and had it brought to Burien. Finance office was another win. Taylor “Red” was very friendly and efficient. It was a very smooth process. Overall this seemed like a great team and I’ll definitely come back to them next time I’m shopping for a vehicle. Thank you guys!
ROMAR ENRIQUEZ
2/3/2025
Christopher, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!
KENT, WA
Daniel R|2020 GMC 1500 Sierra
Confirmed Service Customer
1/24/2025
Perform work with in a timely manner.
1/26/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Burien Chevrolet and we hope to see you again soon!
SEATTLE, WA
Taylor H|2021 Chevrolet Trailblazer
Confirmed Service Customer
2/3/2025
My car was at the dealership for 9 hrs for a oil change and a pump replacement. When i final my picked it up the pump was never replaced. The guy told me it was due to time management.
2/4/2025
Taylor, we regret to hear that you had this experience with us. Please contact us at (206) 243-5800 when you have an opportunity, and we will be more than happy to try and turn your experience around.
KENT, WA
Larry M|2023 Chevrolet Tahoe
Confirmed Service Customer
2/12/2025
Quick and efficient
2/13/2025
Larry, your satisfaction is important to us, so we want to sincerely thank you for choosing Burien Chevrolet and we hope to see you again soon!
RENTON, WA
Phil S|2018 Chevrolet Trax
Confirmed Service Customer
2/14/2025
Kevin and everyone were great. I'm really happy to be back in a Malibu.
2/17/2025
Phil, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BURIEN, WA
Grant W|2024 Chevrolet Suburban 1500
Confirmed Service Customer
2/17/2025
from initial communication to pick up, i felt heard and taken care of.
2/18/2025
Grant, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
SEATTLE, WA
Matthew J|2024 Chevrolet Silverado 1500
Confirmed Sales Customer
2/11/2025
Salesman and finance were friendly and knowledgeable .
ROMAR ENRIQUEZ
2/12/2025
Matthew, we're glad to hear you found our staff was so knowledgeable and friendly! We sincerely value your business and look forward to your next visit!
EVERETT, WA
Teresa C|2023 Buick Encore GX
Confirmed Service Customer
2/11/2025
CHECK IN IS EASY AND THEY KEEP YOU INFORMED BY TEXT. STAFF IS PLEASANT AND VERY HELPFUL.
2/12/2025
Teresa, we're happy you found our staff to be so supportive during your experience here at Burien Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.
SEATTLE, WA
Michael M|2020 Chevrolet Bolt EV
Confirmed Service Customer
2/12/2025
It took 6 (SIX!) weeks to repair my car (under warranty). No loaner offered. No updates given unless requested, and those were vague and ambiguous. I'm a single parent of a young kid with intensive daily driving needs, so having my transportation taken away unapologetically and for an indefinite period of time came across as disrespectful. At no point in my interaction with Burien Chevrolet did I feel like a valued customer. Vehicle was eventually returned to me with substantial unrepaired items requiring yet another complicated drop-off. Having owned many other car brands, this experience definitely sours me on the GM ownership experience. Would not recommend.
2/13/2025
Michael, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (206) 243-5800 at your earliest convenience to discuss how we can turn your experience into a positive one.
SEATTLE, WA
Toby H|2019 Chevrolet Bolt EV
Confirmed Service Customer
2/18/2025
Easy to make an appoiintment to have a recall fix done. Zak was professional and I did not have to wait long for my car to be fixed.
2/19/2025
Toby, thank you so much for your positive comments about Burien Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.
SEATTLE, WA
Lindsey M|2018 Chevrolet Equinox
Confirmed Service Customer
2/18/2025
I was anticipating to try to be sold on several items my car did not necessarily need. The gentleman helping me clearly explained what was going on with my car and took the time to clarify questions I had. He also informed me of how Burien Chev can assist me going forward in keeping my car operating efficiently. I greatly appreciated the support and care that he demonstrated. I will certainly return.
2/19/2025
Lindsey, we're happy you found our staff to be so supportive during your experience here at Burien Chevrolet - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SEATTLE, WA
Rodney C|2021 Chevrolet Colorado
Confirmed Service Customer
2/18/2025
I'm a bit disappointed that the mechanic stated that the vehicle did not have collision braking, when in fact it does and I have felt it brake several times when the vehicle detection warning alarm sounded. He stated the vehicle did NOT have a camera when in fact it does, otherwise there would be no lane departure warning which there is.
2/19/2025
Rodney, thank you for taking the time to leave us your feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (206) 243-5800 when you have a chance. Thank you, and we look forward to hearing from you.
RENTON, WA
Rick S|2015 GMC 1500 Sierra
Confirmed Service Customer
2/17/2025
Advisor very friendly and did an excellent job performing his job. Introduced me to tech while showing me concerns with beach. While waiting in customer area many techs and other employees used up all coffee. Request advisor to have more coffee made. Which he did. . Maybe separate coffee station for employees, look better to customers and your carpet will stay cleaner
2/18/2025
Rick, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SEATTLE, WA
Jeffrey N|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/24/2025
Eazy and simple. In and out in a few hours
GALEN MCKAY
2/25/2025
Jeffrey, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SEATTLE, WA
Joseph B|2024 Chevrolet Colorado
Confirmed Sales Customer
2/28/2025
Romar was professional and great to deal with. After negotiating the price, we told him about our GM rewards. He didn’t know how to apply our reward points, but quickly got to business. He helped us navigate through the new technology settings in our new 2024 Colorado. Thank you Joe
ROMAR ENRIQUEZ
3/2/2025
Thank you for taking the time to let us know how we did. We hope you have a great day!
YAKIMA, WA
Trigve F|2024 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/28/2025
They got me the Truck I wanted and a fair price on my trade in. Honest, Fair, simple process all around.
ROMAR ENRIQUEZ
3/2/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PUYALLUP, WA
Rodney J|2023 Chevrolet Bolt EV
Confirmed Service Customer
2/28/2025
With a 11:15 appointment the car didn't go into the shop until 12:00 o'clock. I was disappointed I had to sit around for almost an hour and other vehicles that arrived after me go into the shop ahead of me. I also watch as a man who was there before me, ask for his key back because he had been waiting for over an hour for his truck to be move into the shop. He left and my car finaly went for it's checkup and tire rotation. Everything was fine after that accept I was also disappointed that to vacuum was wash my car as a courtsey to a loyal customer.
3/2/2025
Johnson, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to address your concerns. Please reach out to us directly at (206) 243-5800 when you have a chance. Thank you, and we look forward to hearing from you.
KENT, WA
Phil S|2024 Chevrolet Malibu
Confirmed Service Customer
2/28/2025
My left front tire had a hole in the sidewall. Jamal and the crew worked to find the proper replacement and had me back on the road in just a couple of hours.
3/3/2025
Phil, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
BURIEN, WA
Sadik M|2024 Chevrolet Camaro
Confirmed Sales Customer
2/25/2025
I had a great experience. Kevin helped make the process smooth and easy.
KEVIN FELTCHER
2/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
SEATAC, WA
Ruben R|2019 GMC 1500 Sierra
Confirmed Service Customer
3/3/2025
Oil change in less than 1 hour is amazing
3/4/2025
Ruben, we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
KENT, WA
Nita D|2023 Chevrolet Bolt EV
Confirmed Service Customer
3/3/2025
I went in for my first service appointment on my new Bolt, which I purchased in Nov. 2023. All good! This was a freebie that was given to me when I purchased the car. The only funny thing is that the staff person kept referring to the appointment as an oil change (ha ha) "no oil in this rig", and we had a little laugh about that.
3/4/2025
Nita, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
VASHON, WA
Jessica O|2018 Chevrolet Malibu
Confirmed Service Customer
3/5/2025
Gave well explained information on work needing to be done.
3/6/2025
Jessica, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
SEATTLE, WA
Mark R|2025 Chevrolet Blazer
Confirmed Sales Customer
3/5/2025
I was thrilled to find the exact car I wanted! Then I was equally pleased with the great team at Burien Chevrolet to sell it to me. Raul and Bobby were fabulous at the entire purchase process from beginning to end. We look forward to working with your team maintaining our new Blazer. We are very happy with your team at Burien Chevrolet.
RAUL AGUILAR MERLIN
3/6/2025
Mark, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
TACOMA, WA
Sharmaarke A|2015 Chevrolet Suburban
Confirmed Service Customer
3/12/2025
It was excellent service as always and thank you, till next excellent service! 👍
3/13/2025
Ali, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
KENT, WA
Gwendolyn H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/5/2025
Great service! Process was super easy! Appreciate the customer service!
ARPAD HORVATH
4/7/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
MAPLE VALLEY, WA
Stephen B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
4/7/2025
Did well & got me out in a timely manner. Honest presentation of what will be needed at the next appointment was appreciated.
4/9/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SEATTLE, WA
Jennifer T|2023 Chevrolet Trailblazer
Confirmed Service Customer
4/10/2025
Great customer service wait was a little long for having a au
4/11/2025
We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
FEDERAL WAY, WA
Christie E|2015 Chevrolet Camaro
Confirmed Service Customer
4/12/2025
I felt my car needs were not met!! I went in for service because I had no heat in my vehicle it also had been driving really bad with no gutt and the engine light was on then it started signaling AC off due to hi engine heat , also every time I went to fuel up my car had a smell of gasoline inside the car. I took it in the 1st time in December of 2024 I was told at that time it was ok to drive and the smell is due to hoses needed to be replaced, the engine I found out was some sensors needed to be replaced as well both warrentys I purchased OF COURSE didn't cover anything! So a few weeks later, I was driving after filling up my gas tank, and I got home. Half the gas had poured out all over my parking lot. I take my car in after going back and fourth between Zack in service, Erin in financing, then a couple service managers, I was told things were covered then they weren't covered then I get a huge over $10,000 in service then I ho on the websites reviews and see this is common so I gave my honest opinion and felt like I still do after picking up my car MYSELF AND MY VEHICLE DON'T MATTER!!!!! They honestly brushed me off after taking my $1,700.00 payment!! Oh, and guess what my engine light is still on and the sensors are still showing needing to be replaced. Dan, the service Mgr had explained to me prior to when putting my review up, he wasn't happy about it, so I'm being respectful and not blasting that whole shop!!! I've NEVER EXPERIENCED this type of treatment prior to purchasing my cars at that location, or Auburn, my family, and myself have been coming there and Auburn for over 25 years!! I've bought all 4 of my cars there! I refuse to EVER GO BACK ! My family and I will go elsewhere! I'm highly upset that my needs for only financing this lemon they sold me because it's been nothing but problems since I purchased it, and they blame me and can't help me with it! Mind you I'm financing for 72 payments at 23, 000 after all payments will be $45, 000.00 a $14,000.00 car so yeah they just want money money money! Also one thing they didn't do is check the car prior tk selling it because it had Toyota windshield wipers and parts throughout the car and someone's check receipt for proof of selling the car to the dealer in the glove box. The day after I left I noticed alot of issues and they weren't trying to fix anything then as well. So it was red flags from the start!
4/14/2025
Christie, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (206) 243-5800. We look forward to hearing from you.
RENTON, WA
Jerry P|2021 Chevrolet Suburban
Confirmed Service Customer
4/12/2025
AAA dropped suburban after hours, communication could have been better….and lost key fob at pick up time. Other than those hiccups, very satisfied
4/14/2025
Hello Patterson, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (206) 243-5800.
SEATTLE, WA
John H|2025 Chevrolet Colorado
Confirmed Sales Customer
3/5/2025
The salesman Romar was very comfortable to work with. Made a couple follow up calls to make sure all was going well with the new purchase. In financing, Arron and Red were very efficient and fast at the process. They all made it one of the most pleasant experiences of buying a new vehicle.
ROMAR ENRIQUEZ
3/6/2025
John, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
BURIEN, WA
William C|2020 Chevrolet Tahoe
Confirmed Service Customer
3/12/2025
on time and did a ok job my tires were not checked for air pressure and are of varying pressure.
3/13/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Burien Chevrolet - Service and we hope to see you again soon!
FEDERAL WAY, WA
Raymond E|2017 GMC 1500 Sierra
Confirmed Service Customer
3/17/2025
Burien Chevrolet always treats me fair and takes care of my vehicle service.
3/18/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FEDERAL WAY, WA
Andrew S|2025 Chevrolet Trax
Confirmed Sales Customer
3/24/2025
Kevin Fletcher and the team at Burien Chevrolet were fantastic. They answered all questions and worked with us while we navigated the purchasing experience. They were caring and acted in good faith at all times. We are very happy with our purchase, and the entire experience, which could have been extremely stressful, was a positive one.
KEVIN FELTCHER
3/25/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BURIEN, WA
Stanley C|2017 Chevrolet Bolt EV
Confirmed Service Customer
3/27/2025
Fast, no nonsense, no upsale!
3/28/2025
Stanley, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
SEATTLE, WA
Phil S|2024 Chevrolet Malibu
Confirmed Service Customer
3/29/2025
Professional, courteous, and fast.
3/31/2025
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Burien Chevrolet and we hope to see you again.
BURIEN, WA
Sharon D|2025 Chevrolet Trax
Confirmed Service Customer
4/8/2025
This friendly people
4/9/2025
Sharon, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
SEATTLE, WA
Joshua V|2018 Chevrolet Trax
Confirmed Service Customer
4/15/2025
My oil change was almost $160. Normally it's closer to $100. I wasn't told in advance the price. I was only told after the oil change was complete. I got ripped off by the person who checked me in. I asked about the price and was told this is the normal price. I bought my suv at your dealership in 2019. Every oil change I've had was close to $100, for 6yrs. So to have it jump to $157 is insane.
4/16/2025
Joshua, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (206) 243-5800 when you have an opportunity, and we will be more than happy to try and turn your experience around.
SEATTLE, WA
Rebecca M|2025 Chevrolet Equinox EV
Confirmed Service Customer
4/15/2025
They are the best. Friendly. Know their stuff. Understand their customers. They work hard to make the process enjoyable. We will certainly send people their way. Sales staff is five stars.
4/16/2025
Rebecca, thank you so much for your positive comments about Burien Chevrolet! We look forward to your next visit! Take care!
VASHON, WA
Jackson M|2024 Chevrolet Silverado 1500
Confirmed Sales Customer
4/16/2025
We walked in knowing what truck we wanted. They had it waiting for us. We were in and out in about 2 hours. It was the most pleasant buying experience I could have imagined. The staff was friendly and knowledgeable, especially our sales guy Galen.
GALEN MCKAY
4/17/2025
Jackson, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TACOMA, WA
Laurel M|2017 Chevrolet Bolt EV
Confirmed Service Customer
4/26/2025
Good communication, reasonable wait, wry friendly rep
4/28/2025
Laurel, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!
SEATTLE, WA
Robert B|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
5/1/2025
This is my second new vehicle purchase at Burien. Management and staff are great, honest and forthcoming. Very personal touch - they are just good people.
ARPAD HORVATH
5/2/2025
Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MAPLE VALLEY, WA
Patricia C|2025 Chevrolet Blazer
Confirmed Sales Customer
5/2/2025
My experience was very good, friendly & knowledgeable salesmen. Took time to explain every thing about the car.
GALEN MCKAY
5/3/2025
Patricia, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
DES MOINES, WA
Dr. Z|2017 Chevrolet Volt
Confirmed Service Customer
5/16/2025
Ptofessional
5/18/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SEATTLE, WA
Isela W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/19/2025
I’m living in Lynnwood area and I have no problem to come Burien Chevrolet 🫶 they are so professional and very care they costumer
5/21/2025
Isela, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
LYNNWOOD, WA
John M|2023 Chevrolet Bolt EUV
Confirmed Service Customer
5/26/2025
The attendant who set up my service was very friendly, addressed all my concerns, and answered all my questions.
5/27/2025
John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SEATTLE, WA
Holly B|2025 Chevrolet Trax
Confirmed Sales Customer
4/20/2025
My husband and I both bought new cars here, and the experience was absolutely amazing from start to finish. AJ was the best salesman ever—super friendly, knowledgeable, and genuinely cared about getting us into the right vehicles. The whole team made the process smooth, stress-free, and even fun. No pushy sales tactics, just great service and great people. Highly recommend Burien Chevrolet if you’re looking for a car and want to be treated right!
ARPAD HORVATH
4/21/2025
Holly, thank you for your kind review; we are happy to pass along your comments to the team here at Burien Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SEATTLE, WA
Devin E|2013 Chevrolet Equinox
Confirmed Service Customer
4/21/2025
Dropped off vehicle scheduled time requested shuttle service and driver took me home & picked up when service was completed shuttle was very convenient.
4/22/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
TUKWILA, WA
Patricia H|2021 Chevrolet Bolt EV
Confirmed Service Customer
4/29/2025
Scheduling was fast and convenient. Staff was knowledgeable & great
4/30/2025
Patricia, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SEATTLE, WA
Jeff H|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/7/2025
I have been a loyal oil change/maintenance customer since day one of my new truck purchase (2018 Silverado LTZ). While other Chevrolet dealers in the area offer lifetime oil changes, Burien remains on the higher priced side of service. I made a 8:00 appointment on one Saturday, I arrived early 7:50, got checked in. I was told it could be 1 1/2 hours, I said ok I’ll wait. My experience took just over 2 hours ( should have been no more than 30 minutes) Maybe overbooked, maybe customer service (timely fashion) is not valued as much as I place it. I guess my $157.51 was well spent, I got a window sticker and pile of multi-check paperwork. My 7 year old truck has less than 20,000 miles on it because my 1998 Chevrolet truck is still my daily driver. Thanks for reading until the end. Loyal customer Jeff Henry.
5/8/2025
Jeff, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (206) 243-5800 at your earliest convenience to discuss how we can turn this experience into a positive one.
RENTON, WA
Anthony T|2025 Chevrolet Trax
Confirmed Sales Customer
6/2/2025
Great service. Mark was an excellent salesman--very informative, professional, and pleasant. Buying experience was smooth and satisfactory.
MARK KOZKIN
6/4/2025
Anthony, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DES MOINES, WA
Nancy L|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/11/2025
AJ was kind, respectful, and easy to work with. He did everything he said he was going to do, which is honestly rare these days in a salesperson. Not only that, but the manager and finance manager did as well! Even rarer. Great experience.
ARPAD HORVATH
6/12/2025
Nancy, thank you for your kind review; we are happy to pass along your comments to the team here at Burien Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
REDMOND, WA
Erik J|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/16/2025
The staff at Burien Chevrolet did a great job! I never felt pressured and I think I got a good deal without having to be a master negotiator. I would recommend highly!
MARK KOZKIN
6/17/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KENT, WA
Michael K|2017 Chevrolet Volt
Confirmed Service Customer
6/17/2025
Great people and service. Literally above and beyond at every step
6/18/2025
Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Burien Chevrolet and we hope to see you again soon!
SEATTLE, WA
Kristie J|2011 Chevrolet Traverse
Confirmed Service Customer
6/19/2025
Your techs lied and stole 3900 dollars of my money. SEE YOU IN COURT
DES MOINES, WA
Ron L|2019 GMC 1500 Sierra
Confirmed Service Customer
6/24/2025
Truck was supposed to be completed on a Friday, was asked if they can keep it overnight i agreed and said I would pickup Monday am 8:00. I showed up at 9:30 not done still working on it needed an hour. then they said they would deliver to our office in Tukwila. I stated I needed by 1:00 After several checkup call and told waiting for driver truck was delivered after 3:00. Poor communication and follow thru. Was disappointed.
6/25/2025
Ron, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (206) 243-5800 at your earliest convenience to discuss how we can turn this experience into a positive one.
SEATTLE, WA
Maricar H|2013 Chevrolet Equinox
Confirmed Service Customer
6/25/2025
I had a great experience with this dealership! The staff were all friendly and professional. I really appreciated that they offered to drop me off and pick me up from work while my vehicle was being diagnosed—such a convenient service! Henry was especially helpful and stayed on top of everything throughout the process. The service was a bit on the expensive side, but the overall experience and support made it feel justified. Highly recommend!
6/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KENT, WA
Russ D|2017 Buick LaCrosse
Confirmed Service Customer
6/30/2025
Pleasant, knowledgeable, prompt, informative.
6/30/2025
Russ, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
SEATTLE, WA
Larry S|2024 Chevrolet Colorado
Confirmed Service Customer
7/1/2025
Excellent communication!
7/2/2025
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
NORMANDY PARK, WA
Rebecca M|2025 Chevrolet Equinox EV
Confirmed Service Customer
7/1/2025
Jason and Saul in service were wonderfully helpful. Both were understanding and knowledgeable. They are one reason why we returned to have our car serviced.
7/4/2025
Rebecca, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VASHON, WA
Gregory F|1996 Chevrolet C/K 1500
Confirmed Service Customer
6/4/2025
Bailey was great at keeping me informed. Her customer service is what set Burien Chevrolet apart
6/5/2025
Gregory, thank you for your kind review; we are happy to pass along your comments to Bailey here at Burien Chevrolet! Thank you again for the great review!
DES MOINES, WA
Vincent S|2023 Chevrolet Bolt EUV
Confirmed Service Customer
6/4/2025
Courteous service and in-and-out promptly with no issues.
6/5/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SEATTLE, WA
Audra W|2025 Chevrolet Trax
Confirmed Service Customer
6/13/2025
The customer service team was kind and friendly. I did not have to wait for a long time to get the service completed.
6/15/2025
Audra, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
AUBURN, WA
Patricia H|2021 Chevrolet Bolt EV
Confirmed Service Customer
6/23/2025
Got an appointment within three days. Shuttle brought us home & back which was incredibly helpful since the repairs took a few hours. Bailey kept in touch so I felt informed & the link tracking the repairs was fantastic.
6/23/2025
Patricia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
SEATTLE, WA
Connie E|2023 Chevrolet Trailblazer
Confirmed Service Customer
7/2/2025
The person that greeted me was very polite he told me that it would take about an hour in a half for my oil change and he would text me when my car was ready, everything went very smooth
7/4/2025
Connie, we want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Burien Chevrolet and we hope to see you again.
SEATTLE, WA
Julie M|2025 Chevrolet Equinox
Confirmed Sales Customer
7/3/2025
Great customer service and quick service!
JASON SETH
7/6/2025
Julie, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
SEATTLE, WA
Harjeet K|2025 Chevrolet Trax
Confirmed Sales Customer
7/3/2025
It was great
GALEN MCKAY
7/6/2025
Harjeet, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
SEATTLE, WA
Patricia H|2018 Chevrolet Equinox
Confirmed Service Customer
7/5/2025
The service was well done in the amount of time I expected. Everyone was informative and helpful.
7/7/2025
Patricia, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FEDERAL WAY, WA
Bruce A|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/10/2025
The staff is friendly, helpful and very easy to work with. There's no high pressure sales pitch and I appreciate that kind of service.
JASON SETH
7/13/2025
Bruce, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
JUNEAU, AK
Matthew M|2014 GMC 1500 Sierra
Confirmed Service Customer
7/3/2025
Zac is great
7/6/2025
Matthew, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
DES MOINES, WA
Teresa C|2023 Buick Encore GX
Confirmed Service Customer
7/12/2025
PLEASANT STAFF AND INFORMATIVE.
7/14/2025
Teresa, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
SEATTLE, WA
Rachel B|2022 Chevrolet Trailblazer
Confirmed Service Customer
7/20/2025
Super friendly staff, quality work on my vehicle, and they helped make sure the work was covered under warranty so I didn’t have to pay out of pocket, so very convenient and thankful!
7/22/2025
Rachel, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OLYMPIA, WA
Judah B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
7/23/2025
The truck sat for 5 days before being looked at and they didn't put much effort into finding an issue. I called and asked the fuel system be checked out and was ignored. I can no longer trust Chevrolet to get me where I need reliably.
7/23/2025
Judah, I'm truly sorry to hear about your recent experience and the frustration it caused. Your concerns are absolutely valid — no one should have to wait that long without clear communication or feel like their request was overlooked, especially when it comes to something as important as your vehicle's reliability. At Burien Chevrolet, we aim to provide dependable service and earn the trust of every customer, and it’s clear we fell short in your case. I want to personally apologize for the delay and for not following through on your request to have the fuel system checked out. That’s not the level of service we stand for. I’d really appreciate the opportunity to make this right. If you’re open to it, I’d like to speak with you directly so we can review the situation and make sure everything is addressed properly moving forward. Our goal is to rebuild your confidence in us and show that we do care. Please feel free to contact me directly at dpaulsen@burienchevrolet.com or let me know the best way to reach you. Thank you for your patience, and again, I apologize for the inconvenience you've experienced. Dan Paulsen Service Manager Burien Chevrolet
DES MOINES, WA
Joseph M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/26/2025
Great service. Straight shooters. Everything explained clearly.
ROMAR ENRIQUEZ
7/28/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Burien Chevrolet and we hope to see you again soon!
VANCOUVER, WA
Doug F|2011 Chevrolet Silverado
Confirmed Service Customer
8/5/2025
Everyone courteous and professional. The fix took less than an hour.
8/6/2025
Doug, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
SEATTLE, WA
Sandy S|2021 Chevrolet Trailblazer
Confirmed Service Customer
7/18/2025
Very good customer service and customer experience
7/21/2025
Sandy, we are pleased to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always glad to help!
TUKWILA, WA
Anthony S|2022 Chevrolet Equinox
Confirmed Service Customer
7/21/2025
Went really well. Got a lot of info on my car will be bringing it back periodically
7/22/2025
Anthony, we are so happy to read such a great review about Burien Chevrolet! We can't wait to see you again, have a great day.
SEATTLE, WA
Anne P|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/21/2025
It took 2 hours and 20 minutes to change the oil, and install an air and oil filter. It cost me almost $400. I get in it and the coolant light comes on. Really just an overpriced and dragged out job…
7/22/2025
Anne, We’re really sorry to hear about your recent experience and want to thank you for taking the time to share your feedback. This isn’t the kind of visit we aim to provide, and we completely understand how frustrating it must have felt to spend that much time and money and still leave with concerns—especially with the coolant light coming on right after. We truly value your business and would appreciate the chance to make this right. If you’re open to it, please reach out to us directly or stop by so we can take a closer look and figure out what went wrong. Your satisfaction matters to us, and we’d like the opportunity to work with you toward a resolution. Thanks again for bringing this to our attention—we hope to hear from you soon. Dan Paulsen Burien Chevrolet Service Manager
SITKA, AK
Chad N|2020 Chevrolet Equinox
Confirmed Service Customer
7/29/2025
Service provided was very expensive, however, I had zero issues after the service was completed.
7/30/2025
Chad, thank you for taking the time to leave us your honest feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
BURIEN, WA
Valerie J|2025 Chevrolet Blazer EV
Confirmed Sales Customer
7/30/2025
Everyone we dealt with was super helpful and pleasant. Couldn't have asked for a better experience!!
ARPAD HORVATH
8/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
BURIEN, WA
Mark R|2025 Chevrolet Blazer
Confirmed Service Customer
7/31/2025
Very please with all our service on our new Blazer. Easy to make an appointment and all work was done very professionally by a friendly team. Look forward to our next service. Great job!
8/3/2025
Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Burien Chevrolet - Service! We sincerely value your business and look forward to your next visit!
TACOMA, WA
Larry M|2023 Chevrolet Tahoe
Confirmed Service Customer
8/9/2025
Quick and efficient service department.
8/11/2025
Larry, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
RENTON, WA
Kevin H|2019 Chevrolet Sonic
Confirmed Service Customer
8/9/2025
On schedule. Suggested additional scheduled maintenance, but didn’t pressure me for it.
8/12/2025
Kevin, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JUNEAU, AK
Robert Q|2009 Chevrolet Express
Confirmed Service Customer
8/11/2025
Great service.
8/13/2025
Robert, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
VASHON, WA
Peter J|2023 Chevrolet Bolt EV
Confirmed Service Customer
8/10/2025
Really appreciated your staff's friendliness and efficiency. Up front about how long it would take, and finished just a little before they thought.
8/13/2025
Peter, we're happy you found our staff to be so supportive during your experience here at Burien Chevrolet. We hope to see you soon!
SHELTON, WA
Jeff B|2006 Chevrolet Tahoe
Confirmed Service Customer
8/13/2025
Great service. Very friendly tech people.
8/14/2025
Jeff, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BURIEN, WA
Haley B|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/21/2025
Kevin and Chris made my experience amazing from start to finish. They were knowledgeable and quickly answered all questions I had. They were both exceptionally kind and made sure I left happy!
KEVIN FELTCHER
8/24/2025
Haley, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Burien Chevrolet and we hope to see you again.
ASTORIA, OR
Reid J|2013 Chevrolet Avalanche
Confirmed Service Customer
8/23/2025
People in service department were polite and helpful.,
8/25/2025
Reid, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RAVENSDALE, WA
Grant W|2024 Chevrolet Suburban 1500
Confirmed Service Customer
8/23/2025
all went smooth. diesel oil change just cost a lot
8/25/2025
Grant, thank you so much for your positive comments about Burien Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SEATTLE, WA
Jefferey C|2025 Chevrolet Tahoe
Confirmed Service Customer
9/8/2025
Fantastic
9/8/2025
Jefferey, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SEATTLE, WA
Brian T|2019 Chevrolet Bolt EV
Confirmed Service Customer
9/9/2025
Took an extra day to fix as technician had a need to be away. That resulted in difficulty getting a loaner car. But all turned out fine.
9/10/2025
Brian, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (206) 243-5800.
BURIEN, WA
Tom F|2016 Chevrolet Corvette
Confirmed Service Customer
8/15/2025
This was the first time I took my car to Burien Chevrolet and very pleased with the service. The previous Chevrolet dealership that serviced my car with only 25,000 miles said it needed all new brake pads and rotors. I really thought it didn't need that brake work with only 25,000 miles. So for my next service I took it to Burien Chevrolet and their inspection showed the brakes were just fine. So if you want an honest vehicle inspection take your car to Burien Chevrolet. There communication was great and Henry did a very good job reviewing the inspection report with us. Even though Burien Chevrolet is out of my way I certainly will be taking it back to them for another honest vehicle inspection and service.
8/17/2025
Tom, thank you so much for your positive comments about Burien Chevrolet! We sincerely value your business and look forward to your next visit!
FOX ISLAND, WA
Doug P|2015 Chevrolet 3500HD Silverado
Confirmed Service Customer
8/29/2025
Called and good my truck in same day. It only took an hour & half for the service.
9/1/2025
Doug, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
SEATTLE, WA
Sherri C|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/7/2025
The salesperson is very friendly and take time to disucss no pushy.
OLYMPIA, WA
Vanessa G|2007 Chevrolet Tahoe
Confirmed Service Customer
9/8/2025
I made my appointment online and dropped off my vehicle the night before. They contacted me early the next day to confirm the service I wanted. I appreciate the communication and that it can be done via text since I was at work while my car was getting serviced. Very polite and no hidden charges. There have been times in the past I’ve made my appointment online for an online service special price and noted it in online comment box off but when I checkout at the dealer after my service the discount wasn’t applied. Although they adjust it once I let them know it was nice to not have to do that this time. Sometimes I am in a hurry and I appreciate not having to ask them. Thank you!
9/10/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
SEATTLE, WA
Tim J|2016 Chevrolet 3500HD Silverado
Confirmed Service Customer
9/17/2025
No communication, before after or during. The system is set up to communicate via text, email or phone. I tried all three with no response. I drove from four hour away so needed some logistics coordination.The day after I picked up my truck, I got a text and call from Henry saying they needed to order a special part and could pick up my truck the next day. I was already home. Made me question if the work was even done. I am very unhappy.
9/18/2025
Tim, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (206) 243-5800 when you have a chance. Thank you, and we look forward to hearing from you.
WINTHROP, WA
Stefan H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/17/2025
Romar has been helpful every step in the process of buying my new car! I can highly recommend Romar and the Burien Chevrolet dealership.
ROMAR ENRIQUEZ
9/18/2025
Stefan, Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit!
YONCALLA, OR
James P|2025 Chevrolet Suburban
Confirmed Sales Customer
9/18/2025
Great experience from start to finish!
ARPAD HORVATH
9/19/2025
James, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LAKE STEVENS, WA
Carlos S|2021 GMC 1500 Sierra
Confirmed Service Customer
9/23/2025
Good work
DES MOINES, WA
Carol K|2013 Chevrolet Volt
Confirmed Service Customer
9/26/2025
I love Burien Chevrolet. Zach is the person who helped me. He is a top-flight professional and very knowledgeable and helpful. The work done is always thorough. I will continue to travel south from Seattle to go there.
9/29/2025
Carol, we're happy you found our staff to be so supportive during your experience here at Burien Chevrolet - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!
SEATTLE, WA
Eric L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/3/2025
Excellent selection of trucks. I was able to get the truck I wanted. Thanks for the quick and easy purchase process.
JASON SETH
10/6/2025
Eric, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
BOTHELL, WA
David H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/7/2025
My experience with Burien Chevrolet was excellent. I was looking for a specific Silverado 1500, and they were the only dealership in the western states that had one in stock. Galen and Bobby took the time to help me customize the truck and made sure everything was just the way I wanted. They offered a fair trade-in value for my old vehicle, and when I arrived to pick up the new Silverado, it was ready to go. The entire process was smooth, straightforward, and hassle-free. I wouldn’t hesitate to do business with them again.
GALEN MCKAY
10/8/2025
David, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CLOVIS, CA
George Y|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Fast
10/10/2025
George, it is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
SEATTLE, WA
Keli B|2026 Chevrolet Equinox EV
Confirmed Sales Customer
10/10/2025
My experience with Burien Chevrolet was great! I worked with Galen to purchase my Equinox EV 2026 who was fantastic. He was patient, kind, well humored, genuine, professional, and extremely accommodating! It was honestly such a surprise to work with someone like Galen because my past experiences with other car dealerships have not been as positive. He was very knowledgeable about the vehicle, addressed all of our concerns, and has followed up with me a few times after my purchase to follow to address any other questions I had. Galen definitely changed my perception of buying a car to be a positive, fun experience, and I am super excited about my new car. Thank you Galen and the Burien Chevrolet team!
GALEN MCKAY
10/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you for choosing Burien Chevrolet and we hope to see you again.
NORMANDY PARK, WA
Kyle K|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
9/18/2025
Treated us like family, and accommodated all our requests and answered all of our questions.
TIMOTHY THOMPSON
9/21/2025
Kyle, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
BURIEN, WA
Timothy S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/21/2025
Everything was great up until the finance guy. He really tried to pressure us into getting something we didn’t want and his attitude completely changed when we stuck to what we wanted without any add-ons. He made us feel really awkward and uncomfortable. I would never recommend someone to have to go through that.
JASON SETH
9/22/2025
Timothy, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (206) 243-5800 to discuss your concerns, as your satisfaction is of utmost importance to us.
SEATTLE, WA
Stephen B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
9/26/2025
I always appreciate the prompt service & being able to troubleshoot the repairs needed to get my vehicle back to me in usually a day's time. The Shuttle Service is always a bonus as well. Thank You Zach & the rest of your Service Department Team.
9/29/2025
Stephen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SEATTLE, WA
Christopher H|2012 Chevrolet Camaro
Confirmed Service Customer
9/29/2025
Zachary was very helpful.
9/30/2025
Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at Burien Chevrolet - Service! We sincerely value your business and look forward to your next visit!
BURIEN, WA
Andrumada K|2019 GMC Terrain
Confirmed Service Customer
10/6/2025
Always use chevy burine for my setvice on all my vehicles and I tell everyone about chevy
10/7/2025
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BURIEN, WA
Brett K|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/28/2025
The rep was kind and straight to the point. Complimentary shuttle driver drove safely. It was a very smooth and easy process overall.
10/29/2025
Brett, we're happy you found our staff to be so supportive during your experience here at Burien Chevrolet. We sincerely value your business and look forward to your next visit!
SEATTLE, WA
Maria L|2022 Chevrolet Camaro
Confirmed Service Customer
10/29/2025
Leaving a 1-star review for now based on my recent tire purchase experience. I paid for a set of Goodyear tires under the “Buy 3, Get 1 Free” promotion, only to discover later that the wrong tire type had been quoted and scheduled for installation. After I raised concerns, the service manager admitted the mistake and is now working to source the correct all-season Goodyear Exhilarates and refund the price difference. I appreciate that they’re addressing it, but this should have been verified before payment. I’ll gladly update this review if everything is corrected and handled fairly.
11/1/2025
Maria, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (206) 243-5800 at your earliest convenience to discuss how we can turn this experience into a positive one.
BURIEN, WA
Sharon L|2018 Chevrolet Cruze
Confirmed Service Customer
10/30/2025
As usual you folks are polite and helpful. No complaints.
11/2/2025
Sharon, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SEATTLE, WA
Kamo S|2023 GMC Yukon XL
Confirmed Service Customer
11/8/2025
Good job
11/10/2025
We are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
SEATAC, WA
Daryl W|2025 Chevrolet Silverado EV
Confirmed Service Customer
11/10/2025
Just good service from start to finish
11/10/2025
Daryl, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SEATTLE, WA
Ronald D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/14/2025
Told the lady that called me that I wanted specifically mobile one full synthetic, told the guy at the counter when checking in, hour an a half later they told me that they were out, an had to go.get some, in all I was there two an a half hours for a simple oil change. WORST service ever in the last 25 years I've been.doing business there, uncalled for
11/14/2025
Ronald, Thank you for taking the time to share this feedback. I’m very sorry that your oil change ended up taking as long as it did, and that you weren’t told up front that we were out of the specific oil you requested. That is frustrating and I understand why you felt the service fell short. We are in the process of switching our oil and fluid providers, and that transition is most likely what caused the disruption and delay you experienced. That said, this shouldn’t have impacted you the way it did, and it’s on us to ensure something like this does not happen again. You’ve been doing business with us for a long time, and we truly value that loyalty. I’m glad you brought this to our attention so we can address it with our team and improve. I would really like the opportunity to make this right by you. When you receive this message, please give me a call and ask for me directly. Thank you again for your feedback. Dan Paulsen Service Manager Burien Chevrolet
TUKWILA, WA
Javohn P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/19/2025
Great Coustomer Service from the time I got out of my car. The salesmen was outstanding. Thank you Romar. The management team was Steller. Even the receptionist Cynthia was amazing. Let me just say that the entire staff was amazing
ROMAR ENRIQUEZ
11/21/2025
Javohn, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
SEATTLE, WA
Jeff P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/19/2025
They had a good price and where able to get me processed quickly and have done what they said they would do
KEVIN FLETCHER
11/21/2025
Jeff, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CAMANO ISLAND, WA
Victor Arnulfo S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/15/2025
Very good
GALEN MCKAY
10/16/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
SEATTLE, WA
Peter B|2015 Chevrolet Camaro
Confirmed Service Customer
10/15/2025
I waited for my oil change and winterization checkup and was pleased to quickly receive a thorough review of a complete evaluation. I appreciated you reminding me it was time for the review and was relieved that all was basically well with my 10 year old completely reliable Camaro.
10/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SEATTLE, WA
Larry M|2023 Chevrolet Tahoe
Confirmed Service Customer
10/28/2025
Service department got my oil changed in a timely manner so I could go on with my day.
10/29/2025
Larry, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Burien Chevrolet
RENTON, WA
Russ D|2017 Buick LaCrosse
Confirmed Service Customer
11/1/2025
Pleasant, knowledgeable, helpful
11/3/2025
Russ, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
SEATTLE, WA
Connie E|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/9/2025
Good service
11/10/2025
Connie, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
SEATTLE, WA
Cindy M|2023 Chevrolet Bolt EUV
Confirmed Service Customer
11/13/2025
Great job!
11/14/2025
Cindy, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
SEATTLE, WA
Ozell O|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/15/2025
They did great
11/18/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SNOHOMISH, WA
Kamo S|2023 GMC Yukon XL
Confirmed Service Customer
11/19/2025
Very good and professional service
11/21/2025
Sarkisov, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Burien Chevrolet - Service and we hope to see you again.
SEATAC, WA
Wyatt R|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
11/21/2025
Everybody was very helpful and professional great experience
11/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
SEATTLE, WA
Todd G|2025 Chevrolet Traverse
Confirmed Sales Customer
11/20/2025
I recently purchased a 2026 silverado 2500 and a 2025 traverse from Burien Chevrolet. The process was seamless and the staff were helpful and accommodating. It was an enjoyable experience.
ROMAR ENRIQUEZ
11/23/2025
Todd, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RAYMOND, WA
Chris D|2025 Chevrolet Trax
Confirmed Service Customer
11/21/2025
This was my first experience with Chevrolet service. I think it went pretty smoothly. My vehicle was ready at the given time estimate. I plan to continue using the Burien Chevrolet service department based on this experience.
11/24/2025
Chris, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
KENT, WA
Michael K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/18/2025
Overall great experience everyone nice and willing to help out. Galen was super helpful.just a great overall experience
GALEN MCKAY
12/19/2025
Michael, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
RENTON, WA
Mathaeus Mathia A|2026 Chevrolet Equinox
Confirmed Sales Customer
12/19/2025
great experience, great people
ROMAR ENRIQUEZ
12/20/2025
Mathaeus, we really appreciate your feedback! Thank you for choosing Burien Chevrolet and we hope to see you again.
PUYALLUP, WA
Corey S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/19/2025
Kevin went above and beyond to take care of us and helped us get our dream vehicle fast and easy. At first we thought we may have to sacrifice on certain features based on what was on the lot, but he made a few calls and got the model we wanted delivered within a day. If you are not getting the service you’d like at other dealerships, head to Burien and ask for Kevin.
KEVIN FLETCHER
12/21/2025
Corey, we're happy to hear you had such a positive experience with Kevin! Thank you for choosing Burien Chevrolet and we hope to see you again.
EDGEWOOD, WA
Curtis M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/24/2025
Oil change took 3 hours despite appointment. This was the “free” service after a purchase. Not all services were completed
12/25/2025
Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (206) 243-5800 when you have a chance. Thank you, and we look forward to hearing from you.
RENTON, WA
Robert M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/28/2025
Great estimate on time, and had all of my vehicle needs taken care of. He even gave me a good quote for the next service. Will be back.
12/29/2025
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
SEATTLE, WA
Carolyn M|2016 Chevrolet Malibu
Confirmed Service Customer
11/26/2025
Took care of my problem within an hour while waiting for car. No hassle or trying to tell me I needed more work done which was.much appreciated.
11/27/2025
Carolyn, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SEATTLE, WA
Roger H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/26/2025
Good service and a good deal
ROMAR ENRIQUEZ
11/27/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RENTON, WA
Melvin L|1994 Chevrolet Astro Passenger
Confirmed Service Customer
11/26/2025
I brought my 1994 Astro Van to the Burien Chevrolet to have the ignition replaced because it had been tampered with during the late night, and I wasn't able to insert a key into the ignition. I also had a problem with the van's sliding side door because the inside panel's retainers were worn out, making the panel catch on the body and preventing the door from sliding open. Needless to say, the Service Department took care of those repairs with flying colors and did a good job.
11/27/2025
Melvin, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
SEATTLE, WA
Sharon D|2025 Chevrolet Trax
Confirmed Service Customer
11/27/2025
Very helpful , very knowledgeable , very friendly to me
11/27/2025
Dene, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
SEATTLE, WA
Ed S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/8/2025
thanks
12/9/2025
We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
VASHON, WA
Stephen B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/2/2026
I appreciated the Service Department completing & returning my vehicle back by the end of the day. They are a very professional team & do a great job, I just wish that I only had to see them for regular maintenance instead of dealing with these latest " big ticket " items that i have had to endure these last 18 months { IE New Transmission, New Catalytic Convertor, Tire Sensor Replacements, just to name a few } - All Under 130K Miles -
1/3/2026
Stephen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SEATTLE, WA
Alan M|2023 Chevrolet Bolt EV
Confirmed Service Customer
1/7/2026
Fast, courteous
1/7/2026
Alan, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
SEATTLE, WA
Stanley B|2023 Chevrolet Bolt EUV
Confirmed Service Customer
1/7/2026
Good
1/8/2026
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
SEATTLE, WA
Patricia H|2021 Chevrolet Bolt EV
Confirmed Service Customer
1/12/2026
I was able to get an appointment very quickly and the service staff was very helpful with my additional questions. The service was done in an hour and I am extremely happy with the result. Thank you
1/13/2026
Patricia, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
SEATTLE, WA
Jennifer D|2018 Chevrolet Volt
Confirmed Service Customer
1/6/2026
Professional, personable, efficient and knowledgable. We have been working with Burien Chevrolet for several years and highly recommend.
1/16/2026
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SEATTLE, WA
Harold F|2026 Chevrolet Blazer
Confirmed Sales Customer
1/13/2026
A real pleasant experience, great sales people, driving a new chevie
GALEN MCKAY
1/14/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KENT, WA
Janice B|2017 Chevrolet Cruze
Confirmed Service Customer
1/14/2026
My appointment was easy to make. And the service was efficient.
1/15/2026
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
SEATTLE, WA
Christine S|2026 Chevrolet Trax
Confirmed Sales Customer
1/16/2026
I had an awesome experience with Burien Chevrolet. Everyone was friendly, welcoming and professional. From entering the establishment to driving away in a new car was less stressful. I had a bad experience at another dealership so I was a bit worried driving into Burien Chevrolet. I had Kevin as a salesperson who made me more comfortable during the purchasing process. He was communicative, laid back but professional at the same time. Red in financing explained the process, the options and the benefits of the extras to us but didn't push excessively when I declined some of the extras. I would definitely suggest that if you're looking for a new car - this is the place.
KEVIN FLETCHER
1/17/2026
Christine, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Burien Chevrolet
KENT, WA